bbBinge — Cancelling and Refunds

Last updated: July 26, 2026

Membership is sold by TDBA, LLC, 3712 W. Wisconsin Ave., Unit 105, Tampa, FL 33611 — contact [email protected] or (813) 582-2105.

Cancelling

You can cancel your membership at any time from your account — one click, no phone call, no email to write, nobody trying to talk you out of it. If you cannot sign in, email [email protected] from the address on the account and we will cancel for you.

When you cancel:

• You are not charged again — cancelling prevents future renewal charges.
• You keep everything until the end of the period you have already paid for.
• Your streak, points, and progress stay on your account in case you come back.

If you cancel during a free period, you are never charged at all.

Before the first charge

Your Pro membership is free for two months and then renews at $19 a month. We email you about 7 days before the first charge with the exact date, the exact amount, and a one-click cancel link. If you would rather not continue, that email is your reminder and one click ends it.

Refunds

Monthly membership (Pro or Flagship monthly)

If you are charged and did not mean to continue — you forgot, you meant to cancel, a family member signed up, the reminder went to spam — email us within 14 days of the charge and we will refund it in full. We will not interrogate you about it. Outside that 14 days, we do not refund months already elapsed, because you had access to the Service during them; you can cancel any time to prevent future charges.

Annual membership (Flagship annual)

Same 14 days: if you are charged for a year and did not mean to be, tell us within 14 days of the charge and you get the whole thing back. After that, you can cancel to stop it renewing and keep access for the rest of the year you paid for.

Founder

The Founder tier is a one-time payment, not a subscription — it never renews and is never charged again. Because it is a larger amount, it has a 30-day refund window: if it is not for you, tell us within 30 days of purchase and we refund it in full.

The Noticeably-Better Promise

We put one promise in writing, and we keep it simple on purpose. If you do not think bbBinge is making you a noticeably better player, tell us and we will cancel your membership. No season to finish, no test to pass, no form to fill in, and no explaining yourself to us. You will not be charged again.

That is why the game is free to play and why Pro starts with two months free — you find out whether this works for you before you have paid anything. You would only keep it if it were making you better. If you move up to Flagship or Founder later, you are doing it having already seen what it does for you, and that plan's first charge starts at the moment you choose it.

The refund windows above still apply in full, exactly as written, and nothing in this promise takes any of them away.

What bbBinge is, and what "used" means

bbBinge is digital content and coaching intellectual property, delivered to you immediately when you have access. Ideas and coaching you have already taken in cannot be handed back. So, outside the refund windows above, fees for a membership period you have already had access to are not refundable — but you can always cancel to prevent future charges. This does not affect any right the law gives you that cannot be waived.

If we break it

If the Service is substantially unavailable — down or unusable for more than 72 hours in a row, or repeatedly over a short period — or if we remove a paid feature you were specifically paying for, tell us and we will refund the affected period, whether or not the windows above have passed. And if we ever stop operating bbBinge, we will refund any period you have paid for and not received.

What is not refundable

• Anything inside the game. Quarters, coins, points, streaks, and prizes are parts of a game and have no cash value. They cannot be bought, sold, cashed out, or refunded. See the Terms.
• An account we closed for a material, deliberate breach of the Terms — for example cheating the paywall or scraping our content. We will not use this to avoid a refund you are otherwise owed.

All of the above applies except where applicable law requires otherwise — nothing here takes away a refund or other right the law gives you and that cannot be waived.

How to ask

Email [email protected] from the address on the account and say what you want refunded. You do not need a reason. Refunds go back to the original card and usually appear within 5 to 10 business days, depending on your bank.

If you have a billing concern, please reach out to us first. Not because you have to — because we will almost always just take care of it, and we can usually resolve it faster than a bank dispute can. You keep every right you have with your bank and card network either way.